JBL Headphones App

All the latest JBL headphones, headband and in-ear, wireless and true wireless models. Please check the grid for more info on compatibility and refer to the manuals relevant to each model to find out more.

The App is currently available in English, Dutch, French, German, Italian, Portuguese, Russian, Spanish, Japanese, Korean, Chinese.

Yes, however the JBL Headphones App gives you another level of control over the headphones. Through the app, you can personalize the performance of the headphones such as: varying levels of the ambient aware, creating custom eq settings, and turning features on or off.

Yes, the App will be available for iOS 8.x and above, as well as Android 4.0.x, 4.1.x, 4.2.x, 4.3, 4.4, and 5.0. It is designed for most smartphones, and iPods, but not available for tablets and iPads.

It’s available from the Apple App store or Google Play.

It is free.

Yes. The app will control the functions of the headphones via Bluetooth connection.

This feature allows you to activate or deactivate the Noise Cancelling in your headphones.

AmbientAware delivers a more immersive music experience while increasing ambient sounds, providing the safety of hearing your surroundings. 

With TalkThru Technology, music is lowered and speech is amplified so you can easily have a chat with your headphones on.

With a simple toggle of "Ambient Sound Control" button in the app, you can choose "Noise Cancelling", "Ambient Aware", "Off", or "TalkThru".

It enables to command the earbuds to optimize Bluetooth setting for either music mode or video, providing 3 different options. “Normal” is to enhance stable connection even in busy area while “Music mode” is to experience the best sound quality and “Video mode” to get the best lip-syncing when watching or gaming with lowered ​latency by 100ms​.

You can assign the volume, playback, voice assistant and ambient sound controls to your Left and Right earbud. Select tap, double-tap, triple-tap or tap & hold gesture to each function for your easy and convenient use.

With "Check my Best Fit" testing in the app, you can choose the best-sized ear tips to get the best sound quality and superior noise cancellation. From the first time use, the downloaded JBL app walks you through an easy "Check My Best Fit" to make sure you're getting the best fit from the three ear tip sizes included in the box. Followed by a testing notification and ring tone, the mic on the earbud will measure if any leakage is occurred. When the leakage is detected, it will notify you to wear the different size of ear tip to test.

It is the function of finding the buds if misplaced. Enable the “Find My Buds” feature with tapping the Left or/and Right earbud(s) to locate them until start beeping. Once you’ve found your earbuds, you can stop beeping within the app, tapping the same as you locate them. Please note that it works within 8 meters distance and is run by Bluetooth connectivity only, not GPS.

Yes. You can check the remaining battery level of the Left/Right earbuds and the charging case. If the remaining battery from the case is not seen on the screen, it will be updated when the earbuds are put in the case with the lid opened. This feature is also supported by headband products.

Yes. By using the JBL Headphones App you can change the equalization settings of the headphone to fit your personal taste. You can adjust the setting of each frequency to create your own personalized EQ.

During the first App setup you can select either Google Assistant or Amazon Alexa. A direct link will bring you to the setup. You may need to install Google Assistant or Amazon Alexa in your electronic device in order to directly access your preferred Voice Assistant.

You can always change your Voice Assistant later, selecting Settings > Voice Assistant, and choosing your preferred voice assistant.
Your JBL headphones will reset after you switched Voice Assistant and re-connect to your smart device. More questions on this feature can be answered in the FAQ under Product Help section in the app.

Yes. This can be done through Settings > Auto-off in the JBL Headphones App. The Auto-off function controls after how much time of inactivity the headphones are switched off. Time can be adjusted to 15min, 1hr etc. or set to “Never” if you prefer your earbuds to be always on. Once you set the Auto-off time, the earbuds will work according to this setting whether they are connected or disconnected to Bluetooth.